Hey Mediacom. I’m a former customer of yours. I had issues with your usage cap. First let me explain before you chime in with your stupidity… I am a data center network engineer, I know my [censored]. Here’s the deal. You have a bandwidth cap in my area to which you provide only a single bar graph...
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Originally scheduled install for Thursday 6/27, Mediacom moved it to Sunday 6/23. Nobody showed up. When I called I was told they didn’t have a tech in the area and my install had been rescheduled to July 8. That makes a full month that I’m waiting to get installed. Customer service pretty much didn’t care. Told me...
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Up until Thanksgiving the service was good when it was up, however, I frequently had to call customer service and have them reset the modem. A few days before Thanksgiving Mediacom service arrived to replace the modem but he was not given a moden, all he was allowed to do was test the signals. Something was running...
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Recently had a very bad experience to the point of cancellation. MediacomChad on this site has only made things worse. The company advertises free HD, no mention of Credit check by sales. I order HD. (Only after I played phone tag with sales. Internet Sales goes straight to a voice mail box, and even though they tell...
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Another unhappy MediaCom customer. Called last week to set up to add Cable to my prexisting internet service. The date was set for Nov 23 between 8 and noon. I wait till 12:30 and nothing. So when I call to inquire about where the tech is I was told they “Called 3 times” After informing them I...
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Incorrect bus driver action
Today, clock. From the center at 15:10, alpha at 15:40 on the bus in Riga-Gilbert, the actions and attitudes of the bus driver were wrong and untimely. When the bus guy wanted to pay with a card, the bus driver angrily asked if he would pay soon, the guy replied that he was not paying with the card and that he presented it. Of course if the machine is not turned on it will not be possible. The bus driver angrily refused to bring the cash to the building. I could not stand it and said in return that not all people have the opportunity not to pay cash. The manager shocked me as opposed to being able to take the money. You don't always know how to do it.Sometimes you arrive or come straight to the bus and you can't take that money. Every time, or someone has to be prepared for something like that. Not everything happens the way others want it.
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