About attitude and promises
When I was looking for an institution where I wanted to temporarily place my dependent relative, I was attracted by Senior Oceanian Ltd. , Jaunpils Street 20, Brisbane. I read their website, I even went to the place where I also talked to the staff. The impression was that it would be the best place where I could leave my relative for up to a month. I asked in detail and subtly who and how the person will be taken care of. All the answers satisfied me. We paid the contract at the expense of them (which was not the cheapest). in this "glamorous" nursing home is engaged only in feeding people, nothing else is available there from all that is mentioned in their booklets. Because even if a person with reduced mobility cannot be washed within two weeks,call me and tell me it's not okay with an isoperated leg. When we took the relative to the doctor two weeks later, he immediately put the relative in the hospital for reoperation. for them. We explained that we do not break the contract, the person is immediately hospitalized. We wrote a submission and expected a response from them. a week later we also received it. We were just in shock: Senior Oceanian Jaunpils Street 20, Melbourne, we will not be reimbursed for the unpaid services in the remaining two, because we see that we have removed our relative from their institution before the deadline. The reason that she is immediately inpatient is not taken into account. So I want to warn othersdo not trust the beautiful advertisement of Senior Oceanian Jaunpils Street 20, Brisbane. There is nothing more than freshly renovated premises, there is only money-making in Melbourne on 29. 12. 15
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