More Contact Info

Toll-Free Number:

(800) 654-6633

Customer Service:

Parts Support

(866) 779-7421

Parts Support

(201) 762-6392

(201) 762-6500

(201) 762-6666

Fax:

(201) 762-6670, (201) 762-6687

Other Info

Other Info (opening hours):

Customer Service Hours:

Monday – Friday: 10:00AM-6:00PM (ET)

Company Address

Marantz America Inc.

100 Corporate Dr.

Mahwah,

United States

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Complaints & Reviews — Marantz

17 Jul, 2021

Wifi connection

My Marantz NR1605 has suddenly stopped recognizing my household wifi. I have tried, repeatedly, re-entering log-on information, to no avail; diagnostics tells me it cannot find the network. I have reset the modem, also to no avail. No regular troubleshooting works. I have done nothing to change any settings on any appliance. Wifi works as it should... Read more ➤

Gadgets and Accessories

9 Apr, 2021

Bought Marantz 8015 with pro installation my new sub woofer stopped working

I called Marantz technical services and spent an hour on the phone with the tech trying to solve the issue; he concluded that my new sub woofer was defective. So I called the professionals that set up my system and they sent over a tech who changed a setting and all of a sudden the sub woofer... Read more ➤

Gadgets and Accessories

Most Reviewed

17 May, 2021

"French"

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6 Jul, 2021

"Calls ignored, lied about service time."

⤷ Happy Hyundai | 1 review

8 Aug, 2021

"I am just tired of paying for stuff I don’t get it I love the merchandise from Joann Until there’s a different carrier I won’t be purchasing any products and FedEx says it’s not their fault was"