I first contacted Malindo in March 2020 when our flight out of India was cancelled. They assured me that I would receive a refund and I filled in the form requesting a refund. However a couple of weeks later I received an email saying I would receive a travel voucher. I wrote back and advised they said...
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We booked the flight on 8/1/20 with an ANZ credit card and it was processed on 13/1/20 as Malindo Mob100HORCUG10 Petaling Jay. Due to COVID-19 the flight was cancelled and we asked for a refund. They only issued a credit note that only lasted 12 months so that won’t be sufficient as we can’t travel for a...
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Saya penumpang malindo air pada 5/01/2021 penerbangan od1236. Pada masa kejadian penerbangan berlepas lewat jadi saya terpaksa duduk di tempat duduk belakang sedangkan no tempat duduk saya 16a kerana saya memberi tahu crew penerbangan saya perlu turun awal kerana ada kecemasan. Crew penerbangan telah menyindir saya sambil bercakap dengan crew lain mengatakan kenapa diorang suka tukar tempat...
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Booked return flights from Melbourne to Denpasar for Sept/Oct 2020. Flights cancelled by Molindo Air due to Covid 19, fair enough. Have been emailing them requesting a cash refund as stated in their T & C’s they will refund in currency paid. They are now only offering travel vouchers which is not sufficient given the Australian Govt...
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re reservation SQASNS On 7th February I booked 2 return flights with Malindo air. I paid for both return tickets and have a receipt from eGHL. On 27th February Malindo cancelled our flights and I immediately applied for a refund via the website form as advised. Malindo sent an email receipt in response to my request on...
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Talking on a cell phone looking at us but not going to serve
inside the pancakes standing a man thought waiting for an order. We existed for some time no one comes, I asked the man how long he has been waiting, said that some 7 min. I started to look around who could be asked to serve, I see that standing in the kitchen a woman in the form of leaning against the wall talking on a cell phone looking at us, but the service is not going. As a customer, I have to go look for someone who can serve me, I asked the girl who changed the ice. SERVICE HERE IS UNDER EVERY CRITICISM, BUT IT'S NOT THE FIRST TIME.
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