More Contact Info

Lume Emails:

Affiliates

[email protected]

Other Info

Other Info (opening hours):

Mailing Address:

P.O. Box 165

Chaska, Minnesota

55318

Company Address

Lume Deodorant, LLC

299 S Main St Suite 1300,

Salt Lake City,

United States

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Complaints & Reviews — Lume

24 May, 2021

Ordered and never came — called, emailed and not response — SCAM

I ordered a single purchase to try it.and received an email that the order was received and shipment was underway. Never received and no response, and no refund. Do Not purchase!

Cosmetics and Personal Care

17 May, 2021

Item paid for on or around April 9th, I have a shipping number but no item has been received, customer service email appologises with standard email about high volume and 7 to 8 day turn around.

The product was ordered and paid for in April, but no product has been delivered, customer service has apologized through email with a standard answer message, which I have received 6 or 7 times with the same turn around times. Still nothing has arrived, but they have my money., still want item! arrived, but som User’s recommendation:... Read more➤

Cosmetics and Personal Care

14 May, 2021

My skin was burned with a first degree burn and a painful second degree burn

Used the Coconut product it totally Burt my skin, blisters, skin peeling away and red raw Burt skin, User’s recommendation: No way it doesn’t prevent odor.

Cosmetics and Personal Care

12 May, 2021

Stolen package/ no response from Lume

LUME has gotten back with me. They understood my issue, of package being stolen, and have resent me another package. Thank you Lume! User’s recommendation: Make sure you reply on emails received.

Cosmetics and Personal Care

11 May, 2021

Resolved: Paid for product, no response to order, no response to 2 contact messages

Update by user Jun 10, 2021 Company fixed the issue and I have been provided with product or service ordered. Finally received my order 3 weeks after money cleared the bank. Have ordered from them since and they are slow with getting their product out but it is worth the wait. Second order was more timely. i’m... Read more➤

Cosmetics and Personal Care

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