More Contact Info

Toll-Free Number:

(800) 421-3614

Customer Service:

(877) 540-2101

(800) 370-1965

(855) 882-0945

(800) 662-8011

(866) 442-7530

(866) 313-7845

(800) 442-7643

(800) 370-1925

(866) 313-7880

(800) 599-5563

(800) 543-4572

(800) 946-4459

(866) 873-6645

(800) 322-2036

(800) 631-7358

(888) 777-6396

(800) 944-0730

Headquarters:

(212) 818-1500

USA

+3 314 756 7000

France

Media:

(212) 984-4414

Other Info

Other Info (opening hours):

Privacy Inquiries

L’Oréal S.A

41, Rue Martre

92117 Clichy Cedex France

Company Address

Loreal USA

10 Hudson Yards,

New York,

United States

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Complaints & Reviews — Loreal Usa

30 May, 2019

Retino peptides

When I applied to my face my skin flakes why

Cosmetics and Personal Care

28 May, 2019

Hair Color Results Not as Shown on Package

I have white hair. I wanted it to be ash blonde. I used L’Oreal Superior Preference Ash Blonde Hair Color and it came out grey. Before I started it was pure white and much better looking than multi-colored grey. I wanted blonde but not a bright yellow blonde so I chose the ash version. No blonde just... Read more➤

Cosmetics and Personal Care

2 Feb, 2019

Platinum? More like Brass!

I used the ultimate platinum product exactly as directed. It was so thick it was impossible to get it out of the bottle and on my hair evenly. I don’t have thick or long hair and there was not enough liquid with a mayonnaise consistency to evenly cover my hair. Then it turned yellow instead of platinum.... Read more➤

Cosmetics and Personal Care

26 Oct, 2018

Burgundy mascara

I tried the burgandy mascara and was very mad, it was not burgundy it was black. That is false advertising. It was on October 24th. No I haven’t tried to contact them.

Cosmetics and Personal Care

21 Aug, 2018

Disatisfaction with newly tried products

I’ve used L’Oreal products for years, and have been pleased with the results. However, recently I purchased two products that I’m very disappointed in. Age Perfect Hydra-Nutrition Golden Balm and Eye Balm. These products are so greasy, it feels like I’m applying lard to my face. I spent almost $40 on something I can’t use! I would... Read more➤

Cosmetics and Personal Care