Order no. [protected] Omorovicza thermal cleansing balm 100ml When I opened the product, moulds are covering the balm, as shown in the attached photo. I tried to contact for a return and full refund and the customer service was horrible. They are just dragging on “extra information” like the “expiry date” of the product, which is impossible...
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I tried to cancel my order today after finding out that you used Hermes as a courier . My order is due to be dispatched tomorrow? I have been a devoted LookFantastic customer for many years now and all my previous orders have been sent by Royal Mail. I tried to explain to the customer advisor that...
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Ensure you keep a good eye out for the couriers On the 15th April 2021, I ordered a bottle of Gardenia Passion Eau de Parfum 100 ml at £!04.84. I was able to prove via Hermes own photos that the item was left outside my front door and not through the letterbox as they said. The photo...
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Normally receive box within 3/4 days its now 9th July nothing received as yet which worries me its paid for and will not be happy if nothing arrives thank you
On 22nd June I have ordered a Kerastase sulfate free shampoo, a duo pack and I received the wrong product, I received kerastase color treated or highlighted hair. I contacted them and they said that they will send the right one, what they did. I asked for the return, and they told me that I can keep...
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AuMobile e
I do not recommend cooperating with AuMobile and making a shipment to the e-shop. On December 28, philips tv was purchased, delivery was scheduled for January 6. After placing the order, the operator informed that the delivery will have to wait until January 6. Delivery did not take place on January 6 and the company did not contact. Delivery was then promised on 15 January. I did not receive delivery on this date either. Today, by calling herself (January 18) and asking about the delivery of the order, the operator informed that this TV will not be, because the product does not arrive from the manufacturer. I would definitely recommend not to use the company's e-shop. Order # 525451
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