I’ve purchased clothes from Bean since I was in college. Never had an issue until now. I bought a raincoat that had the flimsiest zipper. But I needed it and so I kept it. A few months later the zipper broke. I sent it back. I did not hear from LL Bean so I called after tracking...
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Original review updated by user Jun 13, 2021 Wanted items that weren’t in the store. The salesperson was super helpful – placed an expedited order, gave us a military discount, and promised a receipt by email. The email never came, and the day before scheduled delivery I got nervous. It took three store employees (including the manager)...
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Original review updated by user Jun 13, 2021 I have basically *** in the toe of one of my flip flops. I called about it the day I noticed it. This was only four days after I got them. I called the store to say they were damaged and get a replacement. I went to the store...
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I placed an order for an item on backorder. It was going to be a Father’s day gift so I figured it would be alright to wait as I had a few weeks before Father’s day. The backorder date was pushed back, twice. Then, I received an email that my order was cancelled. I go…
What is going on with the weird and inconsistent sizing of LL Bean man clothes? They are cracking down on returns, sometimes refusing returns that fit their own policy – but they keep making clothes inconsistently. For instance, I wear an XL. One fleece I bought in XL in blue was too loose. I sent it back,...
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