I have been an on-line customer of LL Bean for at least a dozen years, mainly for their clothing and shoes. In fact, I have been ordering the same shoe design, their Men’s Comfort Mocs, for this entire time. Recently one such order had an interesting “side effect” in…
I got an H2OFF long raincoat a few months ago from LLB. It is pretty but rain soaks right through. Not waterproof in the least. I tried to return it. It fell into the returns period (1 year) stipulated on their website. But no go. I called to verify shipping info and was transferred to returns. The...
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My Mother purchased some shirts from LL Bean for me as a gift. I returned two of them and it was clear that the original form of payment should be reimbursed. Instead of their reimbursing my Mother — on her original form of payment — they sent me a “merchandise…
I ordered a pair of tan Men’s Size 12 moccasin slippers in early December as a Christmas present for an elderly relative. They were $79.00. I received a box from LL Bean but did not open it until I was ready to wrap it. What I received from LL Bean was a pair of BLUE…
i purchased bed linens about 1 1/2 years ago and the sheet tore completely and pillow case seam opened . they will do nothing unless i pay for shipping the linens back to them. i do not want to invest any more money and will never use llbean ever again. User’s recommendation: boycott ll bean.
