I bought a car Lithia Dodge at Santa Rosa. Biggest mistake of my life. Worst customer service Ive ever experienced.
Update by user Sep 24, 2019 Waste of time and money, no reason offered by Service manager or Manager how “thoroughly inspected” vehicle was sold in unsafe and defective condition, Lithia corporate does not respond to calls or emails, no explanation of when or how money will be refunded. Original review posted by user Sep 24, 2019...
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I bought a Jeep in May of 2016 with 24,000 miles from Lithia of Santa Rosa. From day one I have had to air up driver rear tire every week. Took it in 2 -3 weeks later and was told that if there was anything wrong with tire that it would be covered. They found nothing and...
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Sales manager was extremely rude. Has no customer service skills whatsoever. Went to purchase a used 2013 focus ST with 25k miles and willing to pay $ 20k in CSH…I will taking my cash elsewhere. Santa Rosa CJDR sucks…
