On 1 August 2021 we subscribed to Kylin TV Taiwan Pack On 2 August 2021, we were charged. On 3 August and 4 August 2021, we asked for the Kylin TV account to be cancelled. We told them that the person who was supposed to watch Kylin TV died suddenly – car accident. We asked for fees...
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I have cancelled my subscription with Kylin TV after being customer for several years. The service has gotten from bad to worse and finally they have confirmed the cancellation. However, after this they still have not refunded the deposit fee after 4 months.
DO not ever order this company TV services, they have a steal money account system. I booked a contract with them for my parents. When I terminate the services with them, and ask for Refund as check payment since my original credit card which is used for ordering is canceled. The accounting department told me it will...
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KyLin TV is a horrible company that provides lousy program and misinform customer. What a huge mistake I made when I signed up KyLin for my parents to watch Chinese program. I bought a one year package in 12/2010. The sales person was happy to sign me on without telling me that was not refundable. After my...
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I returned the IPTV to them in July 2010 and they promised to return refund of $50 upon receipt of IPTV within 2-6 weeks. 9 weeks later, I still did not receive the refund. Today I called and they said it takes another 2-3 weeks. I lost the trust in them. The IPTV has poor signal. We...
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