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+1 888 591 2953 (United States) +1 877 888 7329 (KyLinMobile Traveler Service) +1 877 888 8598 (KyLinMobile Home Service) +1 516 622 8400 (International) +1 888 280 0869 (Canada) +44 203 514 3221 (United Kingdom) +61 280 155 708 (Australia) +64 98 873 281 (New Zealand) +43 720 815 216 (Austria) +32 28 082 997 (Belgium) +45 89 881 180 (Denmark) +49 693 329 6727 (Germany) +36 14 088 021 (Hungary) +39 699 268 019 (Italy) +31 708 080 138 (Netherlands) +48 223 074 122 (Poland) +34 911 230 393 (Spain) +46 840 839 819 (Sweden) +41 315 280 357 (Switzerland) +81 345 888 349 (Japan) +60 392 121 736 (Malaysia) +886 978 179 925 (Taiwan) +54 115 984 1132 (Argentina) +55 213 958 5889 (Brazil, Rio De Janeiro) +55 113 958 7174 (Brazil, São Paulo) +507 836 5070 (Panama) +51 17 061 952 (Peru)
110-25 14th Ave.
College Point , New York
United States – 11356

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Complaints & Reviews — KyLinTV

5 Aug, 2021

Kylin TV

On 1 August 2021 we subscribed to Kylin TV Taiwan Pack On 2 August 2021, we were charged. On 3 August and 4 August 2021, we asked for the Kylin TV account to be cancelled. We told them that the person who was supposed to watch Kylin TV died suddenly – car accident. We asked for fees... Read more➤

TV, Music and Video

17 Jul, 2020

Set top box deposit refund

I have cancelled my subscription with Kylin TV after being customer for several years. The service has gotten from bad to worse and finally they have confirmed the cancellation. However, after this they still have not refunded the deposit fee after 4 months.

TV, Music and Video

1 Jan, 2018

Phone, tv, customer service

Phone was not working from time to time. TV programs were cut into random fragments and not matched to the titles. The customer service was terrible. At the end first year of two year contract for unlimited plan, with no normal phone service continuely for three months and frequently calling customer service and support testing/replacing box, I... Read more➤

TV, Music and Video

1 Jan, 2018

Bad billing service

DON'T USE KYLIN TV!!! STAY AWAY FROM KYLIN TV!!! They have EVERGREEN condition embedded! I called Kylin to cancel my account in Aug 2014, but they said they said that I have prepaid for one-year service, and they can't refund us any money. The contract will end in Nov 2014. So I said OK if Kylin can't... Read more➤

TV, Music and Video

1 Jan, 2018

IP Phone Service

I have ordered KylinTV home phone service 09/18/2014. it was the worst mistake I made.(1): the sale person told this service fee is $15.99 as long as I am in this service, but never say about 2 years contract and $50 deposits. I was so dummy and trust what he did not read the small print in... Read more➤

TV, Music and Video