Phone was not working from time to time. TV programs were cut into random fragments and not matched to the titles. The customer service was terrible. At the end first year of two year contract for unlimited plan, with no normal phone service continuely for three months and frequently calling customer service and support testing/replacing box, I...
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DON'T USE KYLIN TV!!! STAY AWAY FROM KYLIN TV!!! They have EVERGREEN condition embedded! I called Kylin to cancel my account in Aug 2014, but they said they said that I have prepaid for one-year service, and they can't refund us any money. The contract will end in Nov 2014. So I said OK if Kylin can't...
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I have ordered KylinTV home phone service 09/18/2014. it was the worst mistake I made.(1): the sale person told this service fee is $15.99 as long as I am in this service, but never say about 2 years contract and $50 deposits. I was so dummy and trust what he did not read the small print in...
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They called every week to sell the phone service with cheap price but same service with one of its competitor for international call. They told me the free try and have to pay $50 for the box. I did the provided the credit card and get the box. I tried for about 10 minutes and sent the...
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My father didn't want to keep spending money on international phone cards anymore so he decided to pay around $70 bucks for this KylinTV. When did he buy it? I'm not sure, but days before I noticed we had this KylinTV box installed in his room, I had an alert from my Chase Bank, notifying me $81.35...
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