I bought all of my appliances from Kitchenaid this year and very disappointed with their service. My refrigerator stopped working within the first year and this is my fourth week waiting for the parts. Every time you call their customers service and the answer is same, we are waiting on the status of your part. My fridge...
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Plastic parts disintegrating after four years – no warranty coverage, no response from phone/chat/email from Kitchenaid. Brutal customer service. User’s recommendation: Stay away!
Firstly, the plastic door button on our microwave broke which in itself shouldnt have happened after 18 months of normal use. An online search for parts indicated that my fairly new microwave was no longer in production despite still being featured on the Kitchenaid Canada website. After phoning customer service they confirmed that they cant even locate...
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Update by user Apr 28, 2021 Still without an operational unit. Original review posted by user Apr 28, 2021 model# KDFE104HPSI,serial # FX250****, Bought unit JUNE 23/21 arrived JULY 17/21. Sept.15/21 soap door failed. waited 13 days to get fixed.MARCH 5/21 top rack fell off sliding racks due to cheap plastic holders. Called Kit. Aid 1800-80*-6777 (5)...
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Where to start? Six year old KitchenAid side by side fridge, one day stopped freezing and cooling our food. Temperatures in the fridge and freezer around 50F. Found out it may be the sealed refrigerant system leaking, a very expensive repair. Some techs were saying…
