Update by user Apr 28, 2021 Still without an operational unit. Original review posted by user Apr 28, 2021 model# KDFE104HPSI,serial # FX250****, Bought unit JUNE 23/21 arrived JULY 17/21. Sept.15/21 soap door failed. waited 13 days to get fixed.MARCH 5/21 top rack fell off sliding racks due to cheap plastic holders. Called Kit. Aid 1800-80*-6777 (5) times with waiting times average 45 minutes p/call. Repair tech. arrived late APRIL 20/21 with replacement part turns out part was wrong one. Tech called APRIL 21/21 informed self part on back order. SO FAR THIS DISHWASHER HAS BEEN OUT OF SERVICE 73 DAYS AND WAITING ! IS THAT GOOD CUSTOMER RELATIONS??? I WANT THIS UNIT GONE AS IT IS A LEMON AND MY MONEY BACK. User's recommendation: Do not buy Kitchen aid, reason: very bad service, very poor workmanship.