My purse needs the leather shoulder straps replaced. I’ve attempted to reach the company on 4 occasions to no avail. Very poor customer service. Kenneth Cole got my money and ran. In comparison, my Dooney and Burke was simple to reach and the zipper on my leather bag was replaced and returned looking almost brand new. Their...
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They sent me an address to send for repairs. Not pleased that the shipping is at my own expense though. Only had the watch about a month.
You offered me a 15% discount to use at check out, it never said I can only use it on certain items. You’ve sent me discounts in the past, and, I was able to use one on my last order, and it was on sale.
Just received my shipment damaged
Kenneth Cole makes inferior products. The shoes fall apart. Not only the men’s shoes. My mom ordered directly online and she had an even worse problem – shoes were poorly made and too small and corporate would not exchange for a larger size or return as it was “past the 30 day policy”. DO NOT BOTHER WITH...
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