More Contact Info

Toll-Free Number:

(855) 703-4522

Customer Service:

Comenity Bank Cardholders

(855) 506-2499

Genesis Cardholders

(866) 875-0891

Genesis Cardholders

(866) 726-5617

Progressive Lease

(866) 319-0290

TDD/TTY

(800) 695-1788

Text2

(855) 221-6255

Sales/ Reservations:

(800) 527-8029

Questions about your merchandise

Fax:

+1(330) 668-5000

Other Info

+1 800 527 8029
375 Ghent Road
Akron , Ohio
United States – 44333
Mon9:00 AM – 10:00 PM
Tue9:00 AM – 10:00 PM
Wed9:00 AM – 10:00 PM
Thu9:00 AM – 10:00 PM
Fri9:00 AM – 10:00 PM
Sat10:00 AM – 10:00 PM
Sun12:00 PM – 9:00 PM

Company Address

Sterling Jewelers Inc.

375 Ghent Road

Akron,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kay Jewelers , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Kay Jewelers

1 Jul, 2021

Past bill pay off

I would like to see if I can get a pay to delete if I pay the full amount of what I owe and have it reported to credit bureaus within 15-30 days and removed from my report

Jewelry & Watches

10 Jun, 2021

Rude Encounter

I went to pick up an online order from the store. When I walked in NO ONE acknowledged me. I walked straight to the register thinking someone would come over, but they didn’t. One female was helping someone along with a guy helping another. There was another older…

Jewelry & Watches

2 Jun, 2021

I don’t have account with Kay Jewelers

I received a letter from Kay Jewelers that I have a account. But I do not have an account. That my interest is going up.

Jewelry & Watches

28 May, 2021

Your homo commercial is disgusting and should not be seen in public

keep your homo commercials off the TV and out of the eyes of kids! This is really disgusting to watch! User’s recommendation: Stay away from Kay.

Jewelry & Watches

20 May, 2021

Very emotionally damaged

I had a very special sentimental ring that Kay Jewelers was responsible for fixing due to their unprofessional work. When I received my ring back from them , they made the band very thin also they cracked the mount which my ring was platinum and they put GOLD on the places where they fixed the mount. I... Read more➤

Jewelry & Watches