More Contact Info

Toll-Free Number:

(855) 703-4522

Customer Service:

Comenity Bank Cardholders

(855) 506-2499

Genesis Cardholders

(866) 875-0891

Genesis Cardholders

(866) 726-5617

Progressive Lease

(866) 319-0290

TDD/TTY

(800) 695-1788

Text2

(855) 221-6255

Sales/ Reservations:

(800) 527-8029

Questions about your merchandise

Fax:

+1(330) 668-5000

Other Info

+1 800 527 8029
375 Ghent Road
Akron , Ohio
United States – 44333
Mon9:00 AM – 10:00 PM
Tue9:00 AM – 10:00 PM
Wed9:00 AM – 10:00 PM
Thu9:00 AM – 10:00 PM
Fri9:00 AM – 10:00 PM
Sat10:00 AM – 10:00 PM
Sun12:00 PM – 9:00 PM

Company Address

Sterling Jewelers Inc.

375 Ghent Road

Akron,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kay Jewelers , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Kay Jewelers

18 Feb, 2021

Resetting Wedding Ring

Dear, Mr. Bouffard I just purchased a resetting for a wedding ring on 2/17/2021 @ retail Kay Jewelry 2300 E. Lincoln Hwy.Unit 1-1BLanghorne, PA 19047-****. First, Mr. Bouffard may I start with the lack of wanting to patronize a minority and the extremely poor customer…

Jewelry & Watches

16 Feb, 2021

Store phone number connected to my personal phone

So here is me receiving daily calls from customers looking to contact the Kay jewelry outlet at Leesburg Virginia, when they dial the advertised number some how transfer to my cell phone.I has been dealing with this for months and Kay Jewelers don’t do nothing to fix my problem. They advise me to change the number, I... Read more➤

Jewelry & Watches

15 Feb, 2021

Movado Bold motion smart watch

I purchase a Movado Bold motion smart watch on December 31, but when I received the watch it came in a different box without a charger and the second hand did move. I took to the Kay store in Chesterfield Mall VA. The sale person contact the Kay jewelers in North…

Jewelry & Watches