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Sent normal payment in January. Said not received. Sent payment again on 2/17/2021. 3/2/2021 said had not received either payment. Seems impossible for that to happen. Of course they cannot take payment over the phone or credit card. But can do auto payment from your checking account. User’s recommendation: Don’t do business with this company.
After 15 years, they are now threatening to lapse my whole life policy saying it is in default – Dunless I pay large amounts of money to keep it in tact. I paid 2K last month, and now they are looking for another 3K this month. They are not even offering any explanations. In addition, they are...
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Cashed in 401K with no penalty because I am over 59 1/2. John Hancock took out a $30 fee just to transfer the money and absolutely refuses to give a receipt. I feel the fee is excessive and refusing to give a receipt by them seems shady. I have no record of them withholding this money. User’s...
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Unable to talk to a person and wait 1 hour and 2 minutes. Boston time was 4 pm .
They send me a verification code that does not verify my account and then after two attempts it logs my account out. So now I have to call someone to have them unlock my account. This sucks because I am in Alaska and our time zone is 4 hours behind Eastern Time. I have fought with their...
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