John Hancock




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John Hancock

Average Rating:

1 / 158 votes / 19 reviews
JOHN HANCOCK
601 Congress Stree, Boston, Massachusetts, 02210
United States

Phone number: (800) 732-5543
Web: https://www.johnhancock.com/

Category: Insurance

Toll-Free Number:
(800) 732-5543
Customer Service:

Annuities
(800) 344-1029

Group annuity
(800) 624-5155

Investments
(800) 225-5291

Long-term care
(800) 377-7311

Structured settlements
(866) 275-5477
(800) 294-3575
(800) 824-0335
(800) 395-1113
(800) 628-3740
Fax:
617-572-1571
Other Info

Other Info (opening hours):

Other Location:

6445 Powers Ferry Rd,

Atlanta, GA 30362

164 Corporate Drive,

Portsmouth, NH 03802

Additional Fax Numbers:

Annuities +1 (617) 663 3160

Group annuity +1 (617) 572 0355

Life insurance +1 (617) 572 1571

Long-term care (Group) +1 (800) 638 4040

Long-term care (Retail) +1 (617) 572 6010

Structured settlements +1 (617) 572 0355

Company Address
John Hancock
601 Congress Stree
Boston,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with John Hancock , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — John Hancock

Sent normal payment in January. Said not received. Sent payment again on 2/17/2021. 3/2/2021 said had not received either payment. Seems impossible for that to happen. Of course they cannot take payment over the phone or credit card. But can do auto payment from your checking account. User’s recommendation: Don’t do business with this company.
After 15 years, they are now threatening to lapse my whole life policy saying it is in default – Dunless I pay large amounts of money to keep it in tact. I paid 2K last month, and now they are looking for another 3K this month. They are not even offering any explanations. In addition, they are... Read more➤
Cashed in 401K with no penalty because I am over 59 1/2. John Hancock took out a $30 fee just to transfer the money and absolutely refuses to give a receipt. I feel the fee is excessive and refusing to give a receipt by them seems shady. I have no record of them withholding this money. User’s... Read more➤
Unable to talk to a person and wait 1 hour and 2 minutes. Boston time was 4 pm .
15 May, 2020

CRAP LOGIN PROCESS

They send me a verification code that does not verify my account and then after two attempts it logs my account out. So now I have to call someone to have them unlock my account. This sucks because I am in Alaska and our time zone is 4 hours behind Eastern Time. I have fought with their... Read more➤

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