Toll-Free Number:

(800) 859-3112

Company Address

Arcadia Beauty Labs LLC

9975 Moya Boulevard

Reno,

United States

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Complaints & Reviews — Ion Professional Products

2 Jun, 2021

Color came out completely wrong

I went to Sallys yesterday and purchased the new ion vegan, all natural dye. The color on the box and tube both say medium honey brown, I did as the box said mixed with 10 volume developer threw in a little bit of Ola Plex just to protect the hair a bit and my hair came out... Read more➤

Cosmetics and Personal Care

26 Apr, 2021

Bought rose gold hair color, turned my hair dark blue?

I bought rose gold hair color and while processing it turned dark blue. I used two tubes. I dont know why my hair is turning dark blue or if it will wash out but if it doesnt im literally gonna call a lawyer. i havent dyed my hair in months because im trying to revive it but... Read more➤

Cosmetics and Personal Care

14 Apr, 2021

Hairspray

Cannot say enough how disappointed I am ION turned their hairspray into aerosol. I have mega allergies and can no longer use the hairspray. The non-aerosol spray is the ONLY hairspray I could use. Maybe making both would accommodate more customers.

Cosmetics and Personal Care

25 Feb, 2021

No live person just machine

The hairdryer is getting cracked where the engine is and I’m afraid that someone can get hurt when the crack gets open. User’s recommendation: Do Nit buy Asurian insurance for hairdryer. I spent more time on the phone than just will buy a new hairdryer.

Cosmetics and Personal Care