More Contact Info

Toll-Free Number:

(800) 445-6937

Customer Service:

(800) 508-2520

Company Address

Lowes Companies, Inc.

P.O. Box 1111

North Wilkesboro,

United States

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Complaints & Reviews — Master Forge

16 Aug, 2021

Still waiting for them to reply

I purchased an outdoor fridge at Lowes a couple of years ago and the compressor went on it. According to the repair person they said it should be covered. I contacted Master Forge and they still havent responded.

Appliances and Electronics

17 Jul, 2021

UNABLE TO REACH A HUMAN

Unable TO REACH A HUMAN TO DISCUSS PROBLEM Xxxx xxxxx xxxxx xxxxx xxxxxx xxxx xxxxx xxxxx xxxxx xxxxx User’s recommendation: NO recommendation can be made at this time, xxxxxx xxxx xxxxx xxxxx xxxxx xxxxx xxxxx.

Appliances and Electronics

12 Jul, 2021

Defective burners

I bought a Master Forge BBQ from Lowes formerly known as Ro-na 4 years ago. I tried to run my BBQ at the beginning of the summer but the flames would only come out about half way through each burner. I contacted a company to come and repair the BBQ but they do not cover my area.... Read more➤

Appliances and Electronics

6 Jul, 2021

My outdoor fridge doesn’t work anymore!

It has no power and not cooling! Spoke to both your representative and they were no help! My outdoor fridge is still under warranty and the representative suggested to me what part to buy and watch a video on you tube on how to fix it! Your service and warranty is horrible. I have never heard in... Read more➤

Appliances and Electronics

14 Jun, 2021

Upset waste of money

Master forge refrigerator compressor not working. I guess we should be thankful ours lasted for 5 years a lot of consumer’s didn’t even last for 2. Was going to have it repaired but the cost of repair is insane so bought a cheap dorm fridge and fit it into the space… I will see Pretty to look... Read more➤

Appliances and Electronics