In order for me to see my PCP it is required that the name be seen on the ID card. Since January I have made over 6 calls requesting an ID card with the PCP’s name. I have been told each time that an ID card would be mailed to me providing the PCP’s name. I have...
Read more ➤
Update by user Apr 18, 2021 Once again, I contacted Humana to see if any progress had been made. As expected, NO Progress had been made and I had to reiterate the entire problem from the beginning. Like they had no records of it??? (Right). One hour later, again, I was no further along so I…
I recently called Humana to try to find out the status of a claim which I had filed. This was for services which I had paid for myself, but for which the provider did not do direct billing to Humana. I was on the phone for 1 and 1/2 hours trying to resolve this. I spoke to...
Read more ➤
I have seen several doctors who have poor intake people with very little knowledge of how to do their jobs, not to mention they get A’s in rudeness. People who come in with a health concern do not need to be treated poorly because they are their for a medical concern. This happens frequently in Florida, but...
Read more ➤
Wrote a complaint against a doctor’s office who would not honor my new signed paper showing I was enrolled and would not call Humana to verify [clearly a duty of the office person] and had no response to my letter of complaint. Much later received a letter from the doctor who I never met stating that she...
Read more ➤
Repair Time
Hello! When handing over a mobile phone for MTTC repair, a time of 2 months must be taken into account. Very slow and unkind service, the customer is deceived, promises within 2 weeks, but actually repairs for more than 2 months.
Read more...
