customer fraud
With this store, I would advise you to be very careful about CASH CASES so that my story does not repeat: 11.10.2020 in the customer store "Mix furniture "gift to the order. Delivery time 2.3 weeks to 1 month. It takes 1.5 months for no news to call. Where then my god is wandering. There is no news all day until I received a call in the evening that it has arrived, the supplier has not been producing the baby for half a year. But, as the supplier did not report to the store that the furniture I had chosen was no longer produced, he tried to make it for me, but unsuccessfully, because it could no longer be done. mechanism. Although, logically, it seems strange why a company that orders a product that it no longer produces does not immediately tell the trader, but trying to specially monitor?! Let it remain. The sellers offer me another variant of the gift, but it does not satisfy me and I want to return the 150 dollars paid in advance. In two days we will have as much as 2 weeks to return the money. So I didn't live in Garland, I asked if it was possible to bring me money by delivering / collecting the goods from Cleveland. To which the answer is: "Of course no problem! On Tuesday the courier would be in Longsdale, contacting me about the meeting place". I look forward to Friday (November 22, 2020) Tuesday. The promised Tuesday (25.11.2020) will pass without receiving a call. When I call on Wednesday, the courier will be on Thursday and will definitely call me as soon as I enter Cleveland. On Thursday evening after the end of the working day, of course, the courier will not be there again. Call the store.As if to apologize for the negligence, fault, etc. of the staff, promises to transfer the 150 dollars paid to the account immediately. Block account number, with filling in if a personal identification code is required to give a message. On Friday tomorrow I will receive a message that the personal code is required, which will also be sent immediately in the hope that finally the epic will be over. Unfortunately, it is Sunday (1.12.2020) afternoon, when I realize again that no one wants to return the money for their failure. When calling the store again, everyone is confused, fraught with questions, where do I send a personal code - to an email or phone, error number? I would like to add that the usual Lattelecom no. And mobile no. was the only one through whom also established communication! As a result, I have to look up where my personal code is, because they count it for me from the COMPANY account.Once I have reported on such a conviction, I asked to give the control phone no. I answer that they HAVE NO CONTROL! To the question when my money is gone, answer: "Go from morning". I wonder why not on the same day?! Okay, but that doesn't end the story either! Because not only on the promised date (December 2), but also in the evening there is no money. When you call the store again, answer that you will be. An accountant entering a city and transferring money from my PRIVATE account to me. I wonder if we live in the Stone Age, when an accountant does not have a computer with access to Internet banking? With a postal pigeon, it seems that nothing has happened for a long time! In addition, I promise to make a transfer from the same bank that I have, so I shouldn't have any problems with that. I don't care what accountbut to transfer it once! How much can you change! Unfortunately, there is still no money! When I find an opportunity through acquaintances that someone goes to the store to give a control number, they also answer that they will not give. It is probably understood that there will be a plan for such action. And mentioning that the money was not returned by courier, the employees of the store say that they do not have the kind of driver that could have done it. Interestingly, even the website has links to delivery options. As for access to the entire "bank", company officials at Lursoft can be found. And there are, even two! If you still can't get it right, it's no longer a problem to go straight to the prosecutor's office, the statements are. Maybe another transaction will look up. But for others to recommend, please be careful! When you want an advance, half of the gift must be paid immediately, but when he is unable to fulfill the order himself, he does not want to return the money received in advance. Laura
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