More Contact Info

Toll-Free Number:

(800) 975-4722

Customer Service:

HSBC Advance

(866) 584-4722

HSBC Advance

(716) 841-4477

HSBC Premier

(888) 662-4722

HSBC Premier

(716) 841-6866

HSBC Securities Wealth Services Desk

(800) 662-3343

HSBC Securities Wealth Services Desk

(847) 876-1574

Jade Mortgage Customer Service

(855) 806-4661

Lost/Stolen Cards

(800) 462-1874

Mortgage Customer Service

(855) 527-8400

Mortgage Customer Service

(847) 320-6200

Personal Banking

(716) 841-7212

Premier Mortgage Customer Service

(855) 806-4660

Private Bank Mortgage Customer Service

(855) 806-4664

TTY/TTD

(800) 898-5999

Business Customer Service:

(833) 722-4722

Business Banking

(716) 841-7855

Business Banking

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 8:00pm

Company Address

HSBC Bank USA, N.A.

425 5th Ave

New York,

United States

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Complaints & Reviews — Hsbc Bank Usa

22 May, 2019

Need a title released letter for 2004 Kawasaki 636 VIN JKBZXJB144A027948

I need a lien title released letter from Household Retail Services

Banks, Finance Companies

5 Feb, 2019

JUST BAD!!!!

I just got my HSBC Credit Card, and from the beginning I saw that i made a huge mistake by doing that!!! At first I registered for Online Banking, and I was restricted from getting any access a minute latter!!…. It took me 3 Days; and 2 Hours of phone wait to get it resolved!!! Secondly I... Read more➤

Banks, Finance Companies

17 Jan, 2019

Can’t get my Welcome bonus. Contacted Bank by phone and via live chat several times

I opened choice checking account 06/26/2018 and suppose to receive $200 welcome bonus a while ago. I contacted Customer service many times, and only answer i got was that we opened request and you’ll hear from us within next 1-2 business days, 48 hrs, 5-7 days…

Banks, Finance Companies

7 Jan, 2019

Can’t pay heloc online or by phone for free anymore

Horrible service. Dovermuehle took over and now I can’t pay my bill!

Banks, Finance Companies

7 Jan, 2019

Cannot pay my HELOC online anymore for free

Option for online payment is no longer available through your new service provider Dovemuehle. I also cannot pay by phone anymore for free. They are charging $12 for this service. This is unacceptable! Please get back to me and resolve this issue.

Banks, Finance Companies