More Contact Info

Toll-Free Number:

(888) 323-4732

Customer Service:

Credit Card Activations

(888) 514-6846

Credit Cards

(800) 543-9000

Credit Cards Outside the US

(540) 561-4707

Debit Card Activations

(800) 562-1337

First Citizens Rewards Center

(866) 645-1694

Insurance

(888) 322-4678

Life Insurance

(866) 322-5433

Mortgage

(800) 845-3161

New Accounts

(877) 532-2669

Outside the United States

(919) 716-4588

Wealth

(855) 329-3258

Zelle

(877) 206-3818

Report Fraud:

(866) 567-7760

Account Activity

Business Customer Service:

(866) 322-4249

Business/Commercial

(866) 372-9830

Existing SBA 7(a) Loans

(800) 564-1774

Merchant Services

General Info:

(919) 833-9761

Headquarters:

(919) 716-7000

Investors/ Franchising:

(919) 716-2137

Fax:

+1(919) 716-7518

Company Address

First Citizens Bank and Trust Company

239 Fayetteville St.

Raleigh,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with First Citizens Bank , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — First Citizens Bank

10 Jun, 2021

Sorry help

well i got a credit from Carnival cruise line on a certain card number and first citizens said they have no record of this account, this is after about 10 calls and MANY hours on phone with their SPECIALIST. they were rude and said nothing they could do and i begged them it was over $1600 and... Read more➤

Banks, Finance Companies

14 Oct, 2020

You can never never…. get into your account why

same old *** different day User’s recommendation: change banks.

Banks, Finance Companies

2 Oct, 2020

I’ve always sent my employee to cash weekly check now all of sudden it needs to verify I verify once why do I need to verify over & over its ridiculous

Stop with the profile when you know its a routine everyone does not to do bad stuff especially when you see its a opposite color of you

Banks, Finance Companies

10 Aug, 2020

Bad services and despots in account

I been with first citizen bank when I was young and back in my home town and in Raleigh north Carolina it’s like they are not working for U because as your payments are due they isn’t paying them until they’re late (that’s wrong) and is missing with people credit so I think I will have to... Read more➤

Banks, Finance Companies

30 Jun, 2020

Wrongful closing of account RUDE CUSTOMER SEVICE AND CORPORATE STAFF

The beginning of June my husband tried to cash a check and apparently it was fraudulent and instead of getting any kind of help or opening up another bank accounts would have some kind of financial institution they locked us of it for a month and unable our logins so we couldn’t even see our account got... Read more➤

Banks, Finance Companies