Problems with parcel delivery
I placed the order on 19. 06. 2020. I ordered the product through the company Pty. "tet" and chose the delivery method "Circle K - Pakomats". 26. 06. 2020 I received a statement that it is not possible to deliver the product, because the address to which the product is delivered is indicated as home address, but when looking at the shipment information, it was clear that the address is "Canberra, Paku Bode Circle K Downtown". How can this be considered a home address? I contacted iExpress and they said that this product could not be delivered to the parcel body because a contract had to be signed. What contract? I signed the contract electronically. I called tet and said that there was a problem with the delivery of the goods I had ordered from them. I described the situation and I replied that no further documents had to be signed by them. Nor have I been clear what these are about documents that I would not be able to sign in the circle k package booth. Ok, I agreed that the package would have to be delivered home and left alone. 29. 06. 2020 I called iExpress and agreed on delivery times. As far as I work at work and am not at home, I agree that the package will be delivered to me on June 30, 2020 from 18:00 to 22:00. At work, I am not allowed to keep the phone in my pocket and therefore he is in the locker. Around At 14:00 I looked at the phone and saw that I had several missed calls and a message from the iExpress courier that the package could not be delivered because no one was answering him. Well, yes, that's why I also set the period from 18:00 to 22:00, because I can't answer during the day and I'm not home. I called iExpress and they say that scary weird, but maybe something went wrong. I talked about the delivery of the package tomorrow in the period from 18:00 to 22:00, but seeing how the delivery is being done, I wouldn't be surprised if I brought the package to me again tomorrow during the day and I wouldn't be there again. In principle, I have been waiting for the delivery of the package for 6 working days. It would have been a bit of a consolation if any of the iExpress people I contacted and told the whole situation had apologized for the inconvenience caused by dpd. I'm very unhappy with the delivery of Dpd.
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