The hotel was a disgusting disaster and they agreed that we should be refunded We would like someone to call us right away to discuss the situation
I showed up to the hotel to check into my room and they would not let me check in because they said I had people in the car now this is ridiculous I want my money back or another hotel room or I’m going to sue you guys that’s the bottom line. They’re saying it’s not refundable...
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Update by user Aug 04, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Aug 04, 2021 After finally getting through the gentleman was very helpful. The virtual Assistant is terrible and there is no easily found phone number. Ive had good luck in the past but now not...
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Yall sold me into a dump! No human or any response from hotels.com why are you so hard to talk with- my last booking in left after seeing room Pissed customer User’s recommendation: Do not use hotels.color m.
There has been an error on my rewards stamps I have tried for an hour to get to speak with someone and there seems to be absolutely no help available. The virtual agent was not able to help me and I was not able to contact an agent without an itinerary number
