I am happy with the food and the instructions. But when they switched from FedEx to another delivery company from California, I decided to quit. The problem is not about their location in California, but about constant delays in delivery. When they used FedEx, their boxes arrived at 1 PM, which was quite OK, but, now, they...
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Getting in touch with you is a real challenge. I have no idea whether you received my messages or not. How do I know that?I used your services for two weeks and only two boxes were complete! In all the other cases, there are missing ingredients or instructions or the food was actually spoiled. That’s an outrage!And,...
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We have been ordering it for a few years already. To be more precise, we’ve got 141 meals from it so far! Also, sometimes, when the weekly menu is poor, we switch to Hello Fresh or Freshly. Again, we love Home Chef for their food, but the delivery is a mess. We hate FedEx! So, this year,...
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I buy kits from Home Chef at Kroger, they offer a refund, but it is still too costly. Yet, the convenience outweighs that. Still, despite such a high price, the kits are not complete. They fail to add 2-3 ingredients almost every time. And that’s really annoying! So, yesterday, I came from Kroger with a Steak Gyro...
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Our order was supposed to be here yesterday. We went to bed at 2 am and it wasnt here. We got your package off of our porch when we got up at 9. The freezer bags are melted and everything feels room temperature. What are we supposed to do now?
