I purchased an HP even after purchasing several that failed in a short time. Big mistake again will never purcse their products. The computer broke after three weeks ,when I called to get help I was referred to an outside service that I had to pay for. There were no humans to speak to. They used a...
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Printer seemed to install just fine – used existing HP software/account. Couldn’t get it to print and then suddenly it did – but cannot figure out how/why. Customer support model is avoidance Terrible. Cannot be stuck with that. Printer goes back – as soon as I can get through the dense site and customer service to initiate...
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Original review updated by user May 30, 2021 Yes when i called to file a claim on a keyboard from an all in one hp that stopped working after 3 months of usage, I was told after being on the phone for about an hour and having all the diagnostic checks done that they wouldn’t be able...
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For 7 years my HP Office jet Pro 8630 worked perfectly. HP kept bugging me to update. I finally did last week. Now none of my 4 computers can print. I tried their virtual assistant which was useless. No responses to any issue. User’s recommendation: Buy something else or don’t update.
I just bought a HP Laser PRO MFP M28-M31. The color instruction pamphlet is useless. Doesn’t even say what symbols mean. I am very frustrated that I am spending time cant get it to work. I spoke to the retailer-wants to sell service agreement User’s recommendation: Buy a printer that is plug & play and easy to...
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