First of all you have to a PHD in printer technology to understand the instruction manual. Secondly, you more than likely will be speaking with someone who has an accent so thick that you will not be able to understand a word they say. Thirdly, I spent four hours on the phone with an agent who at...
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Sent UP, Santiago Reyes, Case Manger Re: CPL#[protected] CRM:[protected] I did not receive a call from you on Friday which I was expecting. You have called me every Friday telling me the same thing – that my computer can not be fixed and a check for 1299.99 has been sent to me. Have I received it yet? However,...
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AFTER SPENDING HOURS TRYING TO FIGURE OUT WHY MY PICTURE WAS COMING OUT GREEN (WHICH I NEEDED TO SEND IN FOR A LISCENSE) I called tech support and told them that there was no magenta coming out in my diagnostic test, which I first contacted the store thinking it was the cartridge. Tech support told me it...
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I purchased an Envy Pro 6400 series last September and enrolled in the Instant Ink programme. All went well until I got a paper jam. It then started printing cutting through the top line of type. Switched off and disconnected then re-connected after 5 minutes which seemed to resolve the problem until I got another paper jam....
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on May 31st 2021 @ around 6:30 we received a phone call from Hewelett Packard from a representative named ” Vincent” . who in turn called regarding a new printer that was purchased 9025eE. from purchasing three days ago, we spoke to two prior representatives ( Tiana & Mandy). and attempting to correct the issue we gave...
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