This was my 3rd bad visit to Monro Muffler shop #4040511. Never again! 1st bad trip was 12/20/20 for oil & lube. Attendant lost my wheel lock key. Found later, but I could not get service at dealership until wheel lock key was located hours later. 2nd bad visit was 8/5/20. Waited at shop 4-1/2 hours for...
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The 1st was in 9/1/18. I have a 2015 Sonata of which is in like new condition. I ordered 4 new tires and noticed a few weeks later all the factory rims were marked with deep digs – when I called I was told we try not to mark the rims but it happens??? I made an...
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BEWARE – Fraud, Deception and Careless Business Practices. I made the horrible mistake of taking my vehicle to Monro Store # 462 in North Olmsted, Ohio for suspension repair and an oil change. I asked the store manager for good quality shocks to be installed. Instead, Monro installed the cheapest shocks they could find. – Shock Part...
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I had a conventional oil change card for $19.00 for a price. This included the oil change, rotation of the tire, lube, free battery check, inspection brakes. The only thing that Monro Muffler did was changed the oil, but on their print out paper, they mark the rotation of tires, the lube, the free battery check, and...
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I had a deal with the company Monro Muffler Brake & Services. I paid $400 for the catalytic converter change. The company diddle-daddle with in several days and finally they contacted me and told that the job has been done. However, the rep lied and they couldn’t fix the problem. But they got money and didn’t want...
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We ordered a refrigerator, the first day calls from the store and says that they will bring it that evening, or if we can't, the next day we will call and talk. Of course not. The next day I find out that they can't provide the two couriers that will take the fridge, I have a good conversation - the other person has to be at my home at the agreed time. The shamans do not bring and call that Monday will be 100%. Well, I decided that I would wait for Monday, if I didn't bring it then I simply ordered it from another store. Time is dropped on the ground in vain, I have missed the attempt. The other person with time is spent. Enough Monday The conversation is 17-19 I am talking to the other carrier again, we are waiting, at 19. 00 there are no calls yet, after a couple of minutes we think that there will be no and we are leaving. I'm still hoping to catch up on the attempt, waiting for the bus to stop. And who's calling me? Courier. I say wait until I call the other carrier. I'm going back home, the courier has arrived there in an old bus. Ok, we take care of all the paperwork, a there cunningly, the warranty promised 10 years, a recorded nothing. I'm not a fool and say to complete the warranty. Shams wants to write that for two years. STOP! I was on the website for 10 years. Ok the cat is recording. In the meantime, the second carrier arrives and after all the big chakra, the fridge is finally home. I was on the website for 10 years. Ok the cat is recording. In the meantime, the second carrier arrives and after all the big chakra, the fridge is finally home. I was on the website for 10 years. Ok the cat is recording. In the meantime, the second carrier arrives and after all the big chakra, the fridge is finally home.
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