Charged me for gas when I returned vehicle with a full tank there return rep never gave me a receipt nor did he check the gas gauge so they claim I was 3 gallons short then they said I was 6 gallons short and proceeded to charge me $10 (that’s right) per gallon they asked me to...
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The company put a double hold on my credit card. The first one was when i first picked up the vehicle which was fine and confirmed. The second hold was placed on my card AFTER i returned the vehicle and was given a receipt. Then when i called to see why i was charged a hold twice....
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A seam in the roof of the van was torn open from a previous accident where it appeared the van was driven through a drive thru (damage to the upper corner of the van was noted in the pre-walk around inspection at the McHenry, IL Hertz rental location on 6/29/2021.) We had to drive through 8 hours...
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When we returned the rental car all the clerk asked for were the keys. There was no post rental inspection nor any signed paperwork. Twenty to thirty minutes later my phone rings and the Hertz clerk tells me that I will be charged $150.00 extra for sand in the car. We asked for them to not touch...
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I have been renting from you all consistently since June of 2020 and haven’t had a problem with the $200 deposit, however when i walked in 2 weeks ago to a $500 dollar deposit i was stunned. I don’t think this is fair to customers in good standing, this should apply to new rentals or younger rentals...
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Slow service.
We wished Spices and Bei were so slow to serve. about 20 minutes, then another 20 minutes, while we were able to order, then when the dogs were prepared, they were not brought immediately, but after 20 minutes. Do not understand in others Both bei, such service has never been, everything happens much faster, do not wait that long. We'll never go back there.
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