Fraud, poor service
I bought an apartment, a small amount of water got under the floor as a result of a valve change, I still didn't live and I didn't know that valves do not hold well. In the case of minor joints, where the building administration described the damage to the neighbors' kitchen, that the visible damage to the ceiling could not be detected, the damage - wallpaper 0.015 m2 and all this under the plastic plates. Customer repairs are performed by independent certified experts. Calculated (take, process against mold, apply 0.015m2 wallpaper and put everything back in the amount of 163.57 USD). Neighbors did it, took a picture, called everyone and put it back. Receiving compensation in an unfair amount, lives without any repairs. Apartment just bought, but in the past there were already cases of merging, in a completely different kitchen area, which, according to the plan, does not fit in the kitchen! And can not be spoiled from the top of the kitchen, only from the bathroom and long judging by the old mold plates! But WHITE took pictures of old damage, which is not indicated in the act of house management! And calculated with plasterboard (which is not even finished), the ceiling packs a chin and still other materials in the amount of 484 USD! According to our claims, it was returned to 310.78 USD, (if you do not know how many times to call again after the application!). For the second time, we submit a claim, instead of answering, we immediately send info to Inkasso. Even after receiving an answer (again by contract), there is no answer to specific questions. Final calculation, but why do you still include materials that are not required?to prevent damage for which I am responsible and which was found in the present case of the joint. But in fact to improve the condition of the neighbor's ceiling, which has been in such a position for a long time and still under the plastic! Why not take the act of the House of Lords (not only the part that is to blame, but also that which is damaged!) And the theme of independent experts. It remains to be seen where to solve this dispute next. Because the insurer is not open to dialogue, does not hear the essence of the claim, is responsible in general. It will be interesting to know whether the calculation of losses for all your customers is performed so carelessly. Easy to be heavy out of a foreign pocket! If so, then it may be very beneficial for a white insurance business.
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