During my initial conversations with HaulBikes, I explained that the mechanic who had my bike would need advanced notice of the pickup date. I also called again to clarify this. When I received an email from the driver saying he was picking up the bike the next day, I called HaulBikes again, and said we needed an...
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Ordered a pickup/delivery of a very rare Honda CBX on 4/27/2021, was told 2 weeks maximum to pick up, and paid via CC. Pick-up took over 4 weeks and seller was livid, as he could not use the space in his shop as the bike sat and waited. Once pick-up happened I was told delivery window of...
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I attained Haul Bikes services on Aug 14th 2021. Order# P212162 (2014 EBR1190RX), was scheduled for pick up between 14-24th of Aug, from “Big Boyz Toys” in Marlboro NY, to then be dropped off in Fayetteville NC by 7 Sept. By the 20th of August my order hadn’t even been scheduled on their end. “Ruth”, (secretary i...
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I dropped my motorcycles off (2014 Goldwing and 2008 Ultra) at Bayside Harley in Norfolk VA on May 26, 2021. Haul Bikes didn’t pick them up until June 11, 2021. They brought them to a transfer station in Pennsylvania where they sat for a couple of weeks. Then Haul Bikes trucked them to Las Vegas where they...
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HaulBikes had no problem taking my money 10 weeks ago (4/9/21) and I still don’t have my bike. It was finally picked up 7 weeks after it was ready on 4/16/21. It’s now been 2 weeks since it was picked up on 6/4/21 and I’ve not heard anything regarding delivery. It’s been just over 2 months of...
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Improper customer treatment
Hello! Tonight, 17. 07. In the Shopping Mall TheMall store, Douglas would encounter a rarely unpleasant, even aggressive attitude from the consultant Carrol-woman's light hair. If your work and customers are so disgusted, it is better to change jobs! I made a purchase for a large amount, after the payment was followed by an unpleasant, rude and jumping attitude, which was shown by the consultant in front of other people. If Douglas' management knew how employees sometimes work, they would be unpleasantly surprised. Please consider whether such Carrols may and may not be suitable for working with clients. Thanks!
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