On April 2nd, I signed and paid for a delivery contract. #P203593 Delivering a motorcycle from Michigan to California, pickup and delivery was to be between April 5th to April 26th. Last I heard from them was May 15th, bike was arriving at Vegas terminal that weekend. It’s now May 24th and still no word from them...
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Not enough customer service people to respond to customer issues. Have never called and been less than 5th person on hold. Same customer service rep answered every time. Tried leaving call back message but never got called back Haulbikes suggested emailing message but did not respond when I did Haulbikes agreement requires address where bike to be...
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Order was placed March 30, 2021 order# P203261 2 1/2 weeks and it’s only in Vegas right now coming East sometime next week? I understand it still has 1 more stop to make before they can even give a date. Poor service and do not recommend them for transport anything.
Improper customer treatment
Hello! Tonight, 17. 07. In the Shopping Mall TheMall store, Douglas would encounter a rarely unpleasant, even aggressive attitude from the consultant Carrol-woman's light hair. If your work and customers are so disgusted, it is better to change jobs! I made a purchase for a large amount, after the payment was followed by an unpleasant, rude and jumping attitude, which was shown by the consultant in front of other people. If Douglas' management knew how employees sometimes work, they would be unpleasantly surprised. Please consider whether such Carrols may and may not be suitable for working with clients. Thanks!
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