I bought some patio chair covers maybe 5 years ago and due to the UV rays here in New Mexico they have dallen apart. I called customer services and they wanted me to box them up and pay shipping back to them. The cost to do that would b we more than I payed for them. Never...
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Bought wireless speaker system 84483 and AUX adapter broke off inside base station. Called and they said they would only give me a store credit because it’s over a year old. I told them I wanted a refund like their Lifetime Guarantee states on the Invoice. Now stuck with defective merchandise & don’t want a store credit...
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We have purchased 8 lamps in the last 3 years. The bright light is wonderful, as long as it works. We’ve had a FAILURE rate of 5 out of 8 lamps. Each time, including today, required going through customer service to order & pay for a new lamp. When it arrives, have to repackage the defective one,...
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Ordered $300 Christmas gift for my wife which was to big for her. Returned it the 25th of Jan requesting a size smaller. March 1st Receipt of item acknowledged and told exchange to take 4 to 6 weeks. April 10th phone conversation to customer service. Told vendors responsibility and someone would be in touch following Monday. Nothing,....
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My wife simply could not wear the anti -motion sickness wrist band .we will be charged a $10.99 return fee for returning this item ! We have been loyal customers for about 10 years and when I told my wife about the charge she hit the roof ! She said I’ll never order…
