Paid ludicrous amount for 2 day shipping. Got it on the 5th day. Customer service told me you can’t count the first day, or weekends, so 2 day shipping became 5 days! Charged $40 shipping for a pair of shoes! Offered nothing!
Did I mention before that I was so upset by the continuous failing of the lamps that I sent a letter, through, the postal service to the CEO and two other higher ups. Do you think they had the courtesy to reply?? Not a chance. They make their fat salaries and poof on…
This used to be an extremely reputable company with great customer service, but no longer. I ordered a birthday present for my nephew, which according to standard shipment information was supposed to be delivered within 3 – 5 business days. In fact, it turned out, the company had sent the package the cheapest possible way (Smartpost), where...
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Several years ago I purchased the recliner cover in Storm Blue. The advertising picture stated that the cover has non-skid backing. Oops! I love this recliner cover and it washes up perfectly. But the non-skid backing doesn’t work as indicated. About once a week the back falls down the I put it back. It is a nuisance...
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Paid for premium 1-2 day shipping only to not receive item on time. Called customer service and they tried to argue that 1-2 day shipping really means 3 days! Lol. Pathetic service.
