Gulf Power has told me I didn’t have the option to request an extension. Company seems more willing to cut power off than work with customers . . Especially considering this pandemic
I received a very disturbing e-mail from Gulf Power today!!! It stated that this was the second notice that I had not paid my bill. I have until 12 August to pay my bill!!! I think I can handle that!! I never received a first notice from you for this month of August!!! I never signed up...
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Update by user Jul 26, 2021 This is not resolved yet. I asked for a confirmation that my account is good. No email yet. Update by user Jul 26, 2021 Talked to two different people and two different stories. On hold again to talk to a third person. Original review posted by user Jul 26, 2021 I...
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Making a reconnect payment went passed 6 pm to 6:01 for next day reconnect. I waited on the phone an hour to speak to a Supervisor to see about waiving the 80 expedite fee since it was 6:01. Supervisor put in the order and now it’s a waiting game.
Gulf Power Utility Pole is supported by 2 trees since Hurricane Michael, 2 1/2 years now. One tree is dead and leaning and needs to be removed. I’ve texted to customer service and she sent me a form to fill out and pay $5.00 for landscaping damage, which there is NO Landscaping damage to report. Please remove...
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