I have received 6 books and no more. I was told to update my debit card , so I did that still nothing.I have up loaded pictures up to December 2020 what can I do. I’m not getting my questions answered. I love Grovebook ! My last book was June 2020. I have not been contacted by...
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Very unhappy the last couple of months I have not been able to select my own pictures as I could before. In trying to figure out I have 2 maybe 3 books which do not have the pictures I want. The one I got this week actually had pictures from 2019. I want to be able to...
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You are charging twice a month for more than one year
i cancelled my groovebook account awhile ago, but i received a charge on my bank account that i was charged a monthly fee. I didnt receive anything in the mail and didnt order a book and still it charged me even tho i cancelled my account.
A double payment was taken out, but a refund was given back including my monthly payment. The company was more than fair very happy with their quick response. I highly recommend them and they are more than fair. They have a lifetime customer
Poor service, does not deliver the product
Online store 110.shop floods the Internet with tempting advertisements for good, fast, high-quality service and delivery of goods, thus misleading consumers. When ordering furniture, 110.shop confirms that the order has been approved, payment has been accepted, indicates the date of receipt of the product. At the specified time - silence, there are no goods. The girl cameraman is only able, as explained by the fact that the specific furniture is no longer, offers to wait several weeks. When asking for a solution, change the product in the order and confirm the new delivery date. Unfortunately, the product is not delivered in it either. The operators are rude, dismissive - the furniture is somewhere, I don't know, it takes 2 days to find the product in the logistics that was in stock. Nobody answers emails, no goods, no money. To a repeated question, when there will be delivery of the order, already respond - within a week should. Even contacting the President's Chancellery is more realistic than contacting the 110.shop store. If you want to give someone your money, receive unkind service and negative emotions, please - the online store 110.shop will provide it for you.
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