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1800 231 2222 (United States)
+1 214 849 8100 (International) +1 800 531 5332 (Spanish Language) +1 844 477 8747 (Groups Of 10 Or More) +1 214 849 8966 (Refunds) +1 214 849 6246 (Lost & Damaged Baggage) +1 800 723 3287 (Report Unsafe Driving) +1 800 752 4841 (Assistance For Customers With Disabilities) +1 800 345 3109 (TTY & TTD) +1 877 943 3530 (Road Rewards) +1 800 268 9000 (Website & App Support) +1 800 739 5020 (Bus Charters & Packages Express) +1 800 440 7712 (Commercial Sales)
P.O. Box 660691, MS 470
Dallas , Texas
United States – 75266-0691
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Mexico OfficeJuan Aldama Sur 924, Col. Centro, Monterrey N.L. Mexico Show MoreShow Less

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Complaints & Reviews — Greyhound Lines

21 May, 2021

employees at atlanta bus station and 2 of the drivers were very arrogant..racist and did not help me one bit

myrtle beach to charllotte…first columbia then augusta then columbia then charllotte…thats the way it was suppose to happen…instead the bus driver told me to stay on the bus til we got to atlanta…i said but my ticket says augusta…he looked at it and said no u ride the whole way til atlanta then u get off and... Read more➤

Public Transportation

14 May, 2021

Rude behavior by an employee

There’s an employee showing rude and unprofessional behaviour. He’s implenting a unhealthy and uncomfortable experience, hence the reason for the complaint. Ive traveled greyhound for years now ( family as well) but might end due to his uncomfortable and unprofessionalism.. I’m be you d stressed due to the pandemic and im dealing with serious health issues. I... Read more➤

Public Transportation

23 Mar, 2021

Bus Accident Claim

To whom it may concern, I was injured on the bus accident on March 24, 2019 from Oregon to California. The driver, Ashton Castillo caused the accident and was arrested at the scene for a DUI. I have repeatedly attempted to file my claim with Greyhound Bus Lines over the past 2 years to avoid last minute... Read more➤

Public Transportation

5 Mar, 2021

I am reporting the fact that all my bags where stolen

On an 8 hour unexpected layover of 8 hours so the bus driver who had no relief driver. (He had to sleep secondary to ODOT Rules. I was stuff at a gray station. IE picnic table in an OHIO truck stop sitting on the floor. I was not the only one who was changed laid over for... Read more➤

Public Transportation