Bought a warranty through furniture row for this company. At the time I didn’t realize that everything furniture row sales is garbage including the extended warranties they sell that cover everything. By everything, they mean absolutely nothing. The warranty is pure profit for furniture row and great white bottling as they offer absolutely nothing in exchange for...
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This company has to be the worst rated company I have ever seen, after 2 detailed complaints regarding failed mechanical components for my sofa, it is clear they will NEVER pay for any repairs. My closing mechanism just broke in a once time event, it is specified a one time incident is covered, but they will find...
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I have paid for the plan, 2 of the chairs no longer work, one due to bent bars the other by the mechanism that reclines the chair. While it does happen to be electronic, it still is the only option to recline. The bent bars also prevent full reclining. It clearly states in the warranty it covers...
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Unfortunately I purchased this product and regret it. There warranty covers nothing and they look for any loop hole so that they don’t have to cover it. Furniture Row explains the program much differently. They don’t provide you with anything until after you have purchased the program. The one pager that the Great White Bottling company sent...
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One year ago we decided to purchase a brand new Dining Room Set, Master Bedroom Set, Couch and Ottoman, coffee table and end table on Furniture Row. The purchase went fine, however we are having issues with the furniture after just one year, since it has completely…
