DMCI Homes




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DMCI Homes

Average Rating:

3.71 / 97 votes / 11 reviews
1321 Apolinario St. Bangkal Makati City Philippines
Makati City
Philippines

Phone number: +63 25 557 700

Category: Real Estate

Links of DMCI Homes
Other Info

+63 25 557 700 (Customer Service) +63 23 248 888 (Local Sales) +63 917 880 8800 (International Sales) +63 25 557 777 (Head Office) +63 24 037 368 (Leasing Services) +63 25 523 459 (Employment Inquiry)
1321 Apolinario St. Bangkal
Makati City
Philippines
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed


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Complaints & Reviews — DMCI Homes

1 Sep, 2021

Payment/billing issue

Very Poor Customer Service. My agent is also not responsive. I am complaining since I live abroad and I opened BPI account here in Dubai, UAE. However, my BPI account cannot be added or link under my local bank in Dubai, so I explained to my agent that I had to choose remittance since that is the... Read more➤
15 Aug, 2021

Penalty and charges

One of our check payment was not accepted by the bank. So we try to contact dmci on how we can pay via bank transfer as we are oversea. We try to call their office as per website instuctions and email a lot of people. We received an automatic respond from their remedial team email on jan18... Read more➤
They don’t have a CRM that keeps records of their customer transactions, and even if I have been to their head office more than twenty ties, they still want me to elucidate the entire history of my complaint and they ask me for the same documents . Customer services team members are not calibrated. If a diferent... Read more➤
Condo buyers are only supposed to pay a pro-rated amount of the RPT. However, they are charging customers the full amount regardless of when the customer moved in. Customer service is difficult to reach. Their hotline 8555 7700 is always busy. They do not have enough customer service manpower. They also take months to reply to emails.... Read more➤
Filed my back out letter last July 2020, up to now, I haven't receive my refunds, i've been calling the no. That was sent to me but cannot be reached, need to go tru operator to talk to the treasury but still told me that theres no check for refund under my name. I thought its only... Read more➤

Poor service

Courier M. Schilder is a very kind and aggressive person. Delivered orders as if you owed him. Talk like manure. In elevated tones. If he asks for something, answers it, asks for money. A very disgusting person. I would not want to meet such an individual again.

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