Google Fi




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Google Fi

Average Rating:

1.23 / 353 rates / 27 reviews
Phone: (844) 825-5234
Web: https://fi.google.com/

Category: Telecommunications

Toll-Free Number:
(844) 825-5234
Customer Service:
(650) 253-0000
(866) 246-6453
Company Address
Google LLC
1600 Amphitheatre Parkway
Mountain View,
United States

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Complaints & Reviews — Google Fi

6 Jul, 2021

Cannot reach anyone

Pixel 2 won’t make calls. SprintDM won’t configure. I tried support chat (India) and they have stopped responding on chat. I cannot reach anyone. Google Fi used to be very reliable and is horrible – don’t use.
Dropped calls, at times I would go all day and not here from someone. Then suddenly the phone icon read 15 missed calls, customer service reps were friendly and eager but indifferent to the outcome. Calls with customer service would drop and I have not received a call back. The Fi support website is a circle of... Read more ➤
Calls drop, coverage is spotty, customer service reps are friendly and polite but do little to follow through. As with every call they repeat your number back you in case your call is disconnected, I can think of 4 separate occasions that I was disconnected..never got a call back. User’s recommendation: Stay away.
I ordered the phone about two weeks ago and it still hasnt came in AT&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;T you get your phone within two days this is ridiculous Im really disappointed. Google I had higher expectations from your company what happened I dont have a phone and for emergency purposes you guys lack of customer support
My address was wrong and I didn’t get my SIM card for my Google fi service so I was trying to get in contact with you guys so I can talk to somebody and give them my address because I really need my SIM card so I can get my service up and going so please help... Read more ➤

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