Complaints & Reviews — GoodRx

Poor service, lying about delivery

June will end customer's bedroom equipment and living room equipment. A week later I also had a mattress. As we plan to move into a new apartment in the middle of August, I was satisfied that the product will have to wait 6 weeks, the contract was set for a period of 3 months for maternity and 2 months. But now I trust the verbal statements that everything will be in 6 weeks. But... here you had... in August I started to wonder where my shipments are? (I pay all the money at the time of ordering, a little over 1000 dollars in total). The initial promises that will be in a week, then in a few days, then in the next week and so on for 3 months... To the question of whether to find out from the manufacturer, or next time my furniture will be, I get the answer that it can not be done because they do not know themselves and the company does not respond to emails because they were sent to tiiiik lots of emails... How can everyone answer? In August, when I started requesting furniture, I was told that the mattress was already in stock and could already be delivered. I refused at the moment because I wanted everything together with the bedroom equipment. And I was also saddened by the company's employee that I had to wait so long because I had ordered cheap furniture (560 dollars and 350 dollars, both devices). Well jaaaa. The whole world has ordered just such furniture... After 3 months of waiting I was persuaded to wait another week, but of course I did not wait for the product. I demanded a refund, which was also a lengthy process. Yes and the mattress was not in stock as of August as I was told. It turns out that only in October began to wear a mattress cover! Super! In the end, however, I successfully recovered all the money, but the bitterness is a waste of time, waiting and not waiting for the furniture and mattress... I found out that there are also many other people who last a long time. waiting for your ordered product... I do not recommend anyone to shop in a mixmebeles store or online store unless you have a month to wait for the product... I would like to express my huge gratitude to the online store for the comfort that is identical living room equipment delivered in less than a month! Super service and attitude, I recommend everyone! But mixmebeles just lie and lie!