Listening to buyers
Hello LLC “MK TRADE” and a.god. Mr. A. Smith! First of all, in order to receive an "official" answer from LLC "MK TRADE", I do not need to submit a written application, because you are neither a state nor a municipal institution. Secondly, it is really unfortunate that a large company like yours allows you to speak out in public. That's pretty pathetic. All conversations are recorded with voice recorders, which you force your sellers to put in their pockets and record conversations with buyers. So it's pretty funny to say that a salesman just walks with a dictaphone. Aren't you ashamed? However, everything is done "for quality improvement",Is not it so? Why then don't you warn buyers about it? Why are you violating buyers' rights by illegal data processing? Third, what about the indication that "the store salesman probably had a phone in his pocket"? Are you serious? Don't you laugh at yourself? Can't distinguish a recorder from a phone? It is really unfortunate that you do not know how to control sellers in any other way than by directly violating the laws - the Labor Law, the Consumer Rights Protection Law, the Personal Data Protection Law, etc. Read the laws, they are available free of charge on the website www.likumi.ca. Think about it. Sincerely, Dan Birzs Answer from customer service RD 20.10.2019 Hello! If you want to receive an official answer from LLC “MK TRADE”, it is necessary to submit a written application. In addition, we can explain that the conversation was definitely not recorded, and even if the seller had some equipment in his pocket, it was definitely at the seller's disposal to find out this equipment (equipment), because it is a machinery store and store sellers to provide the store's customers with a more professional explanation of the equipment and its application as much as possible. We can also point out that the store salesman probably had a phone in his pocket.
Read more...
