I purchased a Generac XT8000E portable generator from Lowe’s on 12/26/2017 (10 months old). I ran it every ten days or so as an effort to keep it in good operating condition and to ensure that it would be run-ready upon demand. Several days before Hurricane Florence, I…
Our 20kw Generac emergency generator which was less than 4years old won’t work … doesn’t work for 3 month – battery gets drained so it is no longer charged from power charger – local Generac’s installer says that control board has to be changed and it takes over 3 months to fix. We would never buy or...
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Yes and try to get warranty repairs is a joke – used to be thousands of dealers they are all bowing out due to the antics of Generacs bean counters and not subsidizing the burdens of these mechanical contractors. Generac does not care and says they will sell more parts and labor warranties but no one to...
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Update by user Oct 29, 2018 Local dealer tech visited our house and replaced the control board in our Generac emergency generator. It usually takes 4 days to see if the new battery in our generator gets discharged … so we will have to wait few days to see if they really got it fixed and how...
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Bought new 5 years ago. The battery was bad from the start and Generac said to call the dealer and the dealer said to call Generac. I started it by hand and it was easy to crank so I didn’t replace the battery but, it left a bad feeling. I ran it every month for 5…
