More Contact Info

Toll-Free Number:

(888) 436-3722

Customer Service:

International

(262) 544-4811

(800) 926-9768

Company Address

Generac Power Systems

S45 W29290 Hwy. 59

Waukesha,

United States

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Complaints & Reviews — Generac Power Systems

16 Sep, 2019

Dishonest corrupt company

After less than 4 hours of operation on my whole house generator it quite. The only service provider is over 100 miles away. They took the generator and had it for 9 months and siad warrantee was paying to fix it. The service guy still charged me just under $800 even with the warrantee.so then Generac keept... Read more➤

Utility

6 Sep, 2019

No suppport from Generac

got a unit that has failed more than operated. Cannot find anyone to work on it without charging me a fortune, as it is a problem unit. Will have to pour money into monitors, or wont be able to get a service agreement. Generac says tough luck!

Utility

24 Aug, 2019

Can’t find anyone who will work on my general because they don’t like the company

Took my 10,000wat generac to northern tool and put in a new starter because generac told them to. All i needed was a new

Utility

15 Aug, 2019

Bought several units for my customers all but 2 have had magou issues. im having to replace them out of my pocket because generac could care less about you after a sale. no dealers in my area suck.

tried to resolve by spending several hundred dollars with repairs and still the same. called generac on phone and get nothing . I know more about the units than anybody I talked to. just bought another and after todays phone call about issues again ,im sending it back and not even opening the box. been a loyal... Read more➤

Utility

13 Aug, 2019

Unit rusting out

I have a 2 tear old 22kw whole house unit in north Texas. Some of the screws are rusting to the point where they are not removeable. The pan which is exposed when you remove the right panel to check the battery is also rusting out and leaving a stain on the concrete pad. Pictures were sent... Read more➤

Utility