Store manager will not help you after the sale. Their warranty is worthless and waste of money. Save your time and money, they say what they have to in order get the sale. Service is terrible. Try to call and ask for a manager yourself.
LIARS, LIARS, LIARS I was lied to by the salesman, lied to by customer service manager Chris Garcia, their telephone operator and the GM Don Bilyeu wouldn’t stand behind the lies everyone told. Worst customer service ever. STAY AWAY. I should have read the reviews before shopping there. You know Mathis brothers will take care of you...
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I purchased a new living room set. With in a week I notice the recliner was a defect. Now it’s been over 2 months and still nothing so we agreed to a refund. It’s been a week and now I have to call again and get the run around. Please learn from my experience go to Mathis...
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After agreeing upon an amount to have the damages repaired, I was told I could expect to receive reimbursement for damages in 3-4 business days. It has now been over 20 days & I have been told several times they are waiting for the manager to disburse the refund. This is poor business practice and disrespectful to...
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Easiest furniture purchase ever. Answered a few questions and Taylor Hayes took me right to it.
