I have read so many horror stories about the extended protection plan. Why hasn’t anyone started a class action lawsuit against them if everyone has a legitimate claim? I am sure an attorney would love to take this on. I actually have a claim out right now I am interested in how it will play out. User’s...
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It is about bad service. Since Oct. 2020 we have been waiting on some kind of response which we have not received. This item was purchased from Royal Furniture Company, 7200 Winchester Street. Memphis, TN; This review is from Ms P. Washington Memphis Tn. 901-756-****/901-282-**** ppwashi2@***.com User’s recommendation: At the present, I advise you to research a...
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I have a 4 year furniture agreement that says it covers pet urine stains. Since my cat decided to use the area where the cushions meet on both sides of the middle cushion; wetting all three cushions; Furniture Care Protection denied my claim. Since there were two wet areas they said it was multiple incidents and repetitive...
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3-year-old La-Z-Boy leather recliner has a crack in the leather. Warranty paperwork says it covers “Cracking or peeling of top grain leather in seating areas”. Claim was denied because the seating area is “worn”. We paid $79 for a 5-year warranty that, apparently, doesn’t cover anything. Total scam. We won’t even give them a rating of 1...
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I bought the sectional in October 2019. Shortly after, I had to call the protection warranty because middle console lid became disconnected. He came out twice. While he was there the second time, he took pictures of the discoloration of my couches. I never heard back from anyone. I called in March and opened the claim since...
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