Furniture Care Protection



Furniture Care Protection

Average Rating:

1.9 / 219 votes / 22 reviews
Edmond, Oklahoma, 73003
United States
Phone: (855) 348-2100
Web: http://furniturecareprotection.com/

Category: Service Centers and Repairs

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Complaints & Reviews — Furniture Care Protection

I have read so many horror stories about the extended protection plan. Why hasn’t anyone started a class action lawsuit against them if everyone has a legitimate claim? I am sure an attorney would love to take this on. I actually have a claim out right now I am interested in how it will play out. User’s… Read more➤

It is about bad service. Since Oct. 2020 we have been waiting on some kind of response which we have not received. This item was purchased from Royal Furniture Company, 7200 Winchester Street. Memphis, TN; This review is from Ms P. Washington Memphis Tn. 901-756-****/901-282-**** [email protected]***.com User’s recommendation: At the present, I advise you to research a… Read more➤

I have a 4 year furniture agreement that says it covers pet urine stains. Since my cat decided to use the area where the cushions meet on both sides of the middle cushion; wetting all three cushions; Furniture Care Protection denied my claim. Since there were two wet areas they said it was multiple incidents and repetitive… Read more➤

3-year-old La-Z-Boy leather recliner has a crack in the leather. Warranty paperwork says it covers “Cracking or peeling of top grain leather in seating areas”. Claim was denied because the seating area is “worn”. We paid $79 for a 5-year warranty that, apparently, doesn’t cover anything. Total scam. We won’t even give them a rating of 1… Read more➤

I bought the sectional in October 2019. Shortly after, I had to call the protection warranty because middle console lid became disconnected. He came out twice. While he was there the second time, he took pictures of the discoloration of my couches. I never heard back from anyone. I called in March and opened the claim since… Read more➤

I paid for their furniture protection plan/warranty. The warranty states that if an accident occurs other than normal usage they will repair the furniture. They asked me how the damages occurred I stated it happened while my kids were playing near it. They said that was normal usage. Then I asked them what WOULD NOT be considered… Read more➤

I bought two recliners. There was a slit on the arm of one of the recliners shortly after purchasing these two recliners. It definitely was a defect because Furniture Care Protection came and repaired that one recliner. Now the second recliner has a slit in the exact same spot that the first recliner had. You can tell… Read more➤

This place is a complete joke. Terrible customer service and no follow up. It has been 5 months now and still waiting for someone to come clean my couch under the warranty that is paid for! Stay away!!! :

I was buy sofa from local Mor furniture store in Kent Washington. they offer me to buy protection care plan on all furniture. it was my bad I did buy protection plan on all furniture and spend extra over 500 dollar .I recommend that never buy protection plan with anything . it is just waste of money…. Read more➤

i filed a claim since 08.28.19, and ever since, no calls at all from this company, i called them once a week for the whole month and they always tell me that Vicky ( “the manager”) will be calling me the following day and never happens.. very very bad reputation for this company it’s all fraud. also… Read more➤

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